Services - REIMSnet Services

SAA offers a wide range of support services through the REIMS.net Customer Centre to all customers, irrespective of whether they use a complete REIMS infrastructure or an individual product or service.

Online Customer Services
Features of the REIMS.net Customer Centre include:

• REIMS knowledge base
  
• Answers to frequently asked questions (FAQs)
  
• Self-licensing facility
  
• 24x7 disaster recovery licensing
  
• Submission of queries, suggestions and call logging
  
• Latest product updates.
  

Open Transaction Library
SAA provides an Open Transaction Library, delivering support for standards body, industry and specific community standards. This XML library provides organisations with access to the latest standards as they emerge and are ratified, drastically reducing the time frame of business integration implementations and deployment.